If your provider accepts credit cards, you can use your Benefits Card to pay the provider. For medical and dental claims where insurance is applied, ALWAYS wait until you receive the Explanation of Benefits (EOB) from your insurance provider before submitting payment. Many times, providers send out invoices before your visit is sent to your insurance company for processing. You should  ALWAYS make sure the numbers align before submitting payment. If you overpay a provider, you are responsible for asking for a refund or reimbursing the plan. Your card may become temporarily deactivated until this is resolved.

*For most HRA plans, you can only pay the amount that is applied to the in-network deductible. If any portion of the claim was not covered by insurance or if you went  out-of-network, this portion is your responsibility*